Second double SDCC linkspam
Jul. 23rd, 2011 03:26 pmSome very sad real-world news in the previous entry. I endeavor to bring you escapism and raptors.
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@SmartBitches RT @Katmeyer: admiring cook's source bizmodel: purloin content; publish it w/o permission; charge author 4 editorial services.
@cleolinda: @SmartBitches 4. Send underpants gnomes to collect payments. 5. PROFIT.
A total of 29 faculty members were given notice that their positions would be eliminated within the next two years. Many of the faculty members cut today were tenured, but tenured and tenure-track faculty members will be given one-year contracts for the upcoming school year.
Altogether five majors were cut from the college’s offerings. Those majors included accounting, computer science, dance, French and German.
One non-tenured faculty member was cut from the math department and three non-tenured faculty were cut from the English department.
The cuts follow the discovery of deep and long-term financial problems at the college. In recent weeks, BSC faculty members have privately expressed frustration with the administration’s lack of transparency. In particular, faculty and staff were upset that when they had voiced concerns earlier in the fiscal year, they had been falsely assured the college’s financial condition was in good standing.
For the last several years, BSC has undertaken a series of expensive capital projects, including new dormitories, athletic fields and a welcome center. Few, if any, members of the campus community realized that the college was hemorrhaging cash at the same time these projects were underway.
Now, I DID receive the check [to cover taxi expenses] she mentioned, however, there was something printed above the endorsement line that stopped me from cashing it.
"Endorsement of this check is in full settlement and release of all claims that payee has asserted or may assert against United Airlines, it's connecting carriers, agents, and employees for loss, damages or delay arising from any UA Flight or the airwaybill associated with this claim."
I asked her how I was supposed to get my luggage stowed and her answer was: "You'll just have to wait for someone from your row to come back here and ask them to give you a hand." When I asked what would happen if no one would, her response to me was: "Well, normally a passenger is around to overhear something like this and they'll offer to help with it on their own. You'll just have to ask someone when they get back here." Then she turned back around and went up to the front seats where she waited to "assist" other passengers.
Finally, it was too much and I dropped my suitcase down into the aisle to stop the flow and ask one of the men passing me for help before he went looking for his seat. As he was lifting it, he asked me if I was all right and I told him about my injury. He apologized profusely for my condition and tried to make me feel better by assuring me [her disability/injury] would be okay eventually. I doubt either of us believed it, but at that point, it was nice to hear that, even from a total stranger. [...] When we landed, the gentleman who'd helped me before actually called up to me from two rows back that he'd pull my carry-on down when he reached my row. I thanked him again for being so much help and he again tried to make me feel better by hoping I'd recover from my injury soon.
In the air and on the ground, online and on the telephone, our customers have the right to expect — to demand — respect, courtesy, fairness and honesty from the airline they have selected for travel.
At United, the only acceptable customer experience is one in which you arrive at your intended destination safely, comfortably and on time.