I’d hate to say this but… “Dude, you’re getting’ a Dell.”
Seriously, go with it. I’m on my second Dell laptop and I am pretty impressed with them. My first Dell laptop lasted 4 years without much trouble. And when I did have trouble, their tech support was awesome. I never felt like they were condescending or thought that they though I was retarded and they were willing to hold my hand and stay on the phone with me for literally hours when the thing exploded and died. When the old LT needed new parts, I never had to get off my ass and bring down to a store; they’d either a.) have me mail the thing back to them to and not charge me for shipping or b.) send the guy to my house to fix it.
I now have an Inspiron 4150 and I adore it. It’s light, fast, cute and never acts up. I’ve had not trouble with it at all except on the software side. And that was the result of the company that made the software, not Dell itself (my DVD player software died and tech support walked me through uninstalling and reinstalling it. If you ever get Ian at Dell tech support, hold on and never let go!). My only warning is that Dell tends to get a little pricey (my Inspiron was basically $2850), but that’s because I it came with Windows XP Professional and a billion other programs that I didn’t have to go out and buy separately. Oh, and paying extra for 3-year tech support/warranty and being an express customer with tech support is well worth it. I’ve never had to wait longer than 5 minutes to talk to a human being in the two times I’ve had to talk to tech support.
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branchandroot
no subject
Date: 2004-06-24 04:36 pm (UTC)Seriously, go with it. I’m on my second Dell laptop and I am pretty impressed with them. My first Dell laptop lasted 4 years without much trouble. And when I did have trouble, their tech support was awesome. I never felt like they were condescending or thought that they though I was retarded and they were willing to hold my hand and stay on the phone with me for literally hours when the thing exploded and died. When the old LT needed new parts, I never had to get off my ass and bring down to a store; they’d either a.) have me mail the thing back to them to and not charge me for shipping or b.) send the guy to my house to fix it.
I now have an Inspiron 4150 and I adore it. It’s light, fast, cute and never acts up. I’ve had not trouble with it at all except on the software side. And that was the result of the company that made the software, not Dell itself (my DVD player software died and tech support walked me through uninstalling and reinstalling it. If you ever get Ian at Dell tech support, hold on and never let go!). My only warning is that Dell tends to get a little pricey (my Inspiron was basically $2850), but that’s because I it came with Windows XP Professional and a billion other programs that I didn’t have to go out and buy separately. Oh, and paying extra for 3-year tech support/warranty and being an express customer with tech support is well worth it. I’ve never had to wait longer than 5 minutes to talk to a human being in the two times I’ve had to talk to tech support.