Date: 2008-06-02 07:27 pm (UTC)
Figure out what software was installed by the CD. Look for any log files created by the installer, and also check any documentation on the CD that might simply list it. Then check for updates online and install any. If that fails, uninstall everything from Charter. You'll want to have another computer with working internet on hand for that, and a means to transfer files physically back and forth, like a flash drive. Then download the latest versions of everything that was on the CD and install them on your machine and hope it works.
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cleolinda

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