I'm sorry if this has been mentioned before and/or at risk of sounding stupid, but... are you sure that it doesn't need to be booted from a disc (an installation CD, that is) the first time around? Or that there are settings in the BIOS that'd still need tweaking? Like, I dunno, the "boot from hard-disk" vs "boot from removable drive" option [ETA = forgot to mention, if the F2-12 keys won't work, have you tried pressing "del"?]? I've never dealt with pre-built machines before, so for me it was a natural course of action to switch the machine on and start from scratch -- I'd imagine that pre-built machines would come with all the basics set, though maybe... that's not the way it is? Hale, I don't know what (else) to say/think. =(
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I am unutterably appalled by this situation.
I'm sorry if this has been mentioned before and/or at risk of sounding stupid, but... are you sure that it doesn't need to be booted from a disc (an installation CD, that is) the first time around? Or that there are settings in the BIOS that'd still need tweaking? Like, I dunno, the "boot from hard-disk" vs "boot from removable drive" option [ETA = forgot to mention, if the F2-12 keys won't work, have you tried pressing "del"?]? I've never dealt with pre-built machines before, so for me it was a natural course of action to switch the machine on and start from scratch -- I'd imagine that pre-built machines would come with all the basics set, though maybe... that's not the way it is? Hale, I don't know what (else) to say/think. =(