Now, this could just be the Texas talking, here, but I feel moved to point out that at this juncture, Best Buy is obligated, by law, to endure any physical abuse you care to heap upon them at this point. You are also well within your rights to throw things ranging from pudding to stiff, scratchy pillows at them, and they cannot resist or retaliate, according to customer service statutes in all states except Alaska, 'cause their afraid of Sarah Palin. So, don't hold back next time, Get her Ray!!!!!!!!!!

Just thought you should know your legal options.
Hang tough, babygirl!!